The automated billing system will cycle again within 24 hours, and should be able to process the charge if all of the billing information is correct. Your account will go back to active status once it is able to process the renewal charge.
Articles in this section
- If I cancel in the middle of my subscription period, will I still get the box(es) I paid for?
- My account was past due, and I’ve updated my billing information. When will you try to charge the card again?
- How do I update my payment information?
- I was billed this month, but I didn’t get a box. Why?
- I signed up for one month, why did I get billed again?
- My account is past due. What should I do?
- How do I use a coupon code?
- What payment options are available for a subscription?
- Am I charged any taxes or fees when signing up or renewing?
- When will my account be renewed?